Track Your Order
LuxoraBag · Order Status
Track Your Order
Enter your order number and email to follow your piece on its journey from our atelier in Tangier to your door.
Don't have a number handy?
Shipment Details
Items in This Order
The Amina Shoulder Bag
Slim Leather Cardholder
Delivery Address
Casablanca 20000, Morocco
Need Assistance?
Tracking FAQ
Your order number was included in your confirmation email, in the format LB-XXXXXX. You can also find it in your account under "Order History" if you checked out with an account.
Orders within Morocco typically arrive within 2–4 business days. International orders take 5–10 business days depending on destination and customs processing. Bespoke and personalised items require additional crafting time before shipping.
Tracking can occasionally take 24–48 hours to reflect the latest scan, particularly over weekends. If your status hasn't changed in more than 3 business days, please reach out to our support team and we'll investigate immediately.
Once an order has shipped, address changes are not guaranteed but we will always try. Contact our support team immediately with your order number and we'll coordinate with our courier on your behalf.
Yes — given the value of our pieces, all LuxoraBag orders require a signature on delivery. If you won't be available, our courier will leave a card with instructions to reschedule or collect from a nearby depot.
Still need help? Our concierge team is here for you.
Contact Support